Question 1

What is your turnaround time for photos?

Accepted Answer

Typically 2-3 weeks for edited photos. I deliver via private link with easy sharing and download options.

Question 2

Do you offer same-day editing?

Accepted Answer

For an additional fee, yes. Contact me to discuss your timeline and I'll let you know if it's possible for your project.

Question 3

What is your cancellation policy?

Accepted Answer

Cancellations made 30 days or more before the session receive a full refund. Less than 30 days, the deposit is non-refundable but can be applied to a future date.

Question 4

Do you travel for shoots?

Accepted Answer

Yes. I'm based in Charlotte, NC but I shoot across the Carolinas and beyond. Travel fees apply for destinations outside the Charlotte area.

Question 5

Can I book both photo and video?

Accepted Answer

Absolutely. Many clients book both services together. We can coordinate timing and workflow so you get the full story in both formats without extra stress.

Question 6

Do you offer rush processing?

Accepted Answer

Yes, for an additional fee. Rush processing typically means delivery in 1 week instead of 2-3 weeks. Contact me for pricing.

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